Caravaca de la Cruz have a service civil and commercial mediation through the company in the morning between the city of Caravaca de la Cruz and Mediation Center Association of the Region of Murcia agreement.
The service, which is free and staffed by volunteer professionals, will be located in the premises of the Youth Center and can be accessed by filling out index cards available at local authority offices.
In addition, areas of Social Services and Education move possible cases to mediators.
The mediation service was presented by Council of Employment and Social Welfare, Salvador Gomez and Carmen Ruiz, respectively, accompanied by the president of the association, Urbana Rodón, and the team of professionals who work in Caravaca.
"We hope this new free service is useful for residents of the municipality and, as it is being in other cities such as Murcia and Lorca, becomes an effective way to resolve conflict," said the mayor Salvador Gomez after signing the agreement.
Mediation is a process that, protected by the provisions of Law 5/2012, allows the prevention and resolution of disagreements, disputes, conflicts and disputes with speed and privacy, whenever there will on both sides and using the help of professional specialized maintaining neutrality, help those involved in the conflict to come to an agreement and advantageous to both the content of which is decided by the parties.
For certain disputes mediation offers more profitable, practical and effective than the traditional judicial methodology solutions.
Unlike the institutionalized justice, mediation has as its primary objective the determination of the responsibilities arising from the conflict, but building new relationships superadore able to generate solutions.
The key is to give the parties themselves the power to manage its crisis to outside formalized structures, identify the most equitable solutions.
"Although mediation is well known and applied in other countries, with a high degree of effectiveness, mediation can be a completely new institution for Spanish citizen," said the president of the Association, Urbania Rondon.
Among the features of mediation is that it is voluntary, confidential and mediators remain neutral and impartial attitude.
It all starts with a briefing where the parties value the relevance of initiating a process of mediation.
They may be referred to mediation different issues such as family conflict, marital, private contracts, wills, unpaid loans and debts in general legacies, neighborhood, real estate leasing, problems between consumers and businesses, contractual disagreements, late payments, recruitment services, corporate relations, intellectual property, construction, insurance, etc..
Source: Ayuntamiento de Caravaca de la Cruz