The City of Caravaca de la Cruz continues to receive communications from neighbors who register their addresses problems with signal reception of Digital Terrestrial Television (DTT).
According to information gathered by the competent authorities in this matter, homeowners who have interference should note the following:
-In Most cases, problems in receiving television signals are caused by the commissioning and operation of the new 4G station, located in the industrial area of ​​Cavila.
The mobile detelefonía 4Gse emissions occur in laTDT adjacent to the band, so it is possible that the television signal can be afectadaen some buildings next to the stations or mobile homes.
In the cases of DTT reception facilities affected by emissions 4G are telephone operators themselves who are required to solve the problem through entity "llega800".
Such an entity, you must install for free the necessary filters for the television signal is received normally.
In the cases of neighboring communities should be contacted with the manager or president of the company and, in the case of individual installations can be done by the owner through the web www.llega800.es or freephone 900 833 999. was responsible for sending an installer and pay the cost of the necessary action, as long as the problem is due to coexistence of DTT and 4G technology.
Since I begin the 4G emissions at a station, operators are required to provide this service for the period of six months.
If the neighbors have problems with this issue or any other issue with DTT and wish to make a claim, they can notify the Provincial Telecommunications, by phone 968 23 66 16 or website www.usuariosteleco.es.
Source: Ayuntamiento de Caravaca de la Cruz